Runway ML
Runway video generation credits
Frequently Asked Questions
How quickly will I receive my credits after payment?
Credits are delivered instantly after your payment is confirmed. In most cases, you will see the credits in your account within seconds. If you experience any delays, please contact our support team at support@hrxxinfo.com.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, Apple Pay, and Google Pay. For customers in China, we also support WeChat Pay and Alipay for your convenience.
Is my payment information secure?
Absolutely. All payments are processed through Stripe, which is PCI DSS Level 1 certified. We never store your credit card information on our servers. Your financial data is handled with the highest level of security.
Can I get a refund if I am not satisfied?
Yes, we offer a 7-day money-back guarantee on all recharge purchases. If you are not satisfied with your purchase, contact us within 7 days for a full refund. We want to make sure you are completely happy with your purchase.
Do credits expire?
Credits purchased through hrxxinfo do not expire. You can use them anytime to subscribe to AI tools or recharge your account. However, some individual AI tool subscriptions may have their own terms regarding credit usage.